Facebook is an incredible platform that can be used to do everything from growing an interested and passionate audience to efficiently driving direct conversions for your business. But for some reason marketers can’t stop complaining about it. A few weeks ago a video was released calling the whole thing a fraud and I had clients, friends and even relatives asking me about it like my entire career was just discredited (Jon Loomer had a great response). The whole situation got me thinking about some really powerful information that a lot of people seem to be missing.
1. Partner Categories = Real People
In April of 2013 Facebook partnered with Acxiom, Datalogix, and Epsilon to provide targeting information based on users online and offline purchasing behavior. This gave advertisers the ability to target based on very specific interests like people who buy organic health food, or people who are likely to buy an SUV in the next few months. While this may sound a little creepy to the average user, it helps advertisers and users by ensuring that ads are as relevant as possible. This also means that if you’re targeting your ads through partner categories you’re definitely targeting real people and not some click farm. (more on partner categories here)
2. If Your Organic Reach Went Down, It’s Your Own Fault
At the beginning of 2014 Facebook announced some changes to their Newsfeed algorithm that got brands and marketers in a pretty big huff. In short, Facebook said that text status updates from pages weren’t doing anything good for the average user’s experience but text updates from their friends were, so they were going to be showing less of those types of updates from Pages. Most marketers overreacted to this statement and came to the conclusion that you were to have to pay for any Newsfeed exposure. The actual announcement recommended that pages start using the link preview status updates instead of plain text updates. This goes hand-in-hand with Facebook’s new, bigger, preview images for link posts and their move towards becoming a more worthy news source.
The Reality: Organic reach did drop for many pages on Facebook… because they weren’t engaging their fans with quality content. Pages who were still banking on thoughtless tactics like publishing memes, asking generic questions or posting pictures of kittens saw a huge drop because nobody really cared about the page itself. Pages who were publishing fresh and relevant content or engaging images that resonated with their audience actually saw an increase in organic reach and engagement.
While link posts are receiving a higher organic reach initially, image posts are still receiving more engagement which then leads to a higher total organic reach when it’s all said and done. One of the keys to getting more engagement with your images is to maximize your ‘real estate’ in the Newsfeed and on your Timeline. Facebook’s last redesign left the standard image size at 403×403 pixels, but just recently we’ve seen an increase in height. Without having an exact pixel count, the size should be about 403×450 pixels. It doesn’t seem like much but, when you think about Facebook’s 20% text rule for advertising, it opens up a lot of potential.
4. Quality Over Quantity Is Bigger Than Ever
Many brands, businesses and publishers still feel the need to post on Facebook every time they have something to share or talk about. What we all need to consider is that Facebook’s looking at your average engagement per post when determining how many people are actually going to see your next post in the Newsfeed. This means that it’s better to publish 1-2 posts a day that receive more engagement than it is to post 3-5 times a day with moderate engagement. Even if your total engagement for the day is higher with more posts, your average is going down and you will see a decrease in organic reach.
Note: As you start getting your average engagement to go up, you can start testing whether or not more posts will work for you.
5. Facebook Ads Is A Monster!
Many people never make it beyond the “Boost” button on their Facebook page, which is basically a waste of money. Those who are a little more hands-on will get into the easy editor for Facebook ads. This allows you to do some more advanced targeting using interests, demographics, Facebook categories and even custom audiences. This may seem overwhelming at first but these options are essential to maximizing your ROI on the platform, and we’re only scratching the surface.
Over the last year or so Facebook has rolled out multiple features to empower their advertisers, most of which are only accessible through the Power Editor. Notable additions to the platform’s capabilities include website custom audiences, lookalike audiences and Facebook CTA buttons.
You’re sure to hear more and more people talking about how Facebook is a scam or how you have to pay to reach your own followers, but the reality is that those who actually understand the network and all of its complexities are flourishing. If you’ve hit a wall with some of the obstacles that people can’t stop complaining about, I recommend you dig in and figure out how to leverage the true power of Facebook for your business. Maybe even get started with $1 a day.