I had a bizarre dream one recent morning. I was in a classroom for a conference with some familiar people. I was asked to give a speech unprepared and I started to freak out. I struggled to conjure up a good topic but people in my dream rooted for me to tell them about sign language. “Boring,” I thought but I started my lecture but soon after, it hit me. I could teach them how to be approachable, friendly and accessible for diverse clients or coworkers with disabilities. However, I’ll be offering my knowledge from the Deaf perspective since that’s my area of expertise ;-) but what I’m about to share with you should be applicable everywhere. Anyway, when this revelation came to me in my dream half asleep, commotion took place outside and people left the room.
2. Language Matters – Use People First
3. Co-create & Learn from each other
4. Don’t assume they need help all the time
5. Don’t be afraid to ask questions!