Community Management Resource Guide For New #CMGRs

I noticed that I get asked many variations of the same question on Twitter quite a bit.

“I’m a new community manager & I see that’s what you do. Who should I get to know?”

community management resource
photo credit: lastquest via photopin cc

As community managers, many of us only have a computer monitor as a constant office companion. Some of us may share an office with others who do nothing even close to what we do. A small portion of us may be lucky enough to share a space with others who understand the role and what we do.

So where do the rest of us go? Where do the community managers find community?

A great starting place to get the most “bang for your buck” is to join in some of the great Twitter chats just for community managers. On Wednesdays from 2-3 PM EST you will find #CmgrChat.  On Fridays in the same time slot, you will find #CmgrHangout. The Hangout features a panel of community mangers from across the country, covering a range of different clients. Each Friday there is a different topic and guests(s). The questions are posted earlier so you are ready to engage in the conversations. When you do decide to jump into the chats just remember, participation is encouraged. There is a friendly “no lurking” policy. There is also a Hangout on the second Saturday of each month for those who can’t jump in during work hours.

Here are a few community management resources that can help you out:

The Read Write Web Guide to Community Management on SlideShare

Sites to bookmark:

Twitter lists to subscribe to:

Dates to Remember:

  • Community Manager Appreciation Day – The 4th Monday in January
  • Community Manager UNconference – (NYC) February 24th 2013
  • Chicago, Denver, Miami, Toronto and San Francisco all slated for 2013.

Other posts of interest:

With community managers, just like with the people in the communities we manage, there needs to be a place to go to talk about the world we live and work in. Getting connected to other people in the same field is a great way to enhance your skills and use as a sounding board.

Which community management communities are you a part of?

Carrie Keenan
Carrie Keenan is a Social Media Community Manager and blogger out of Appleton, WI. I work with both B2B and B2C clients, but I prefer to call them all P2P. I am actively involved in the Wisconsin Irish community as the social media chair for Oshkosh Irish Fest. I’m a proud geek and book nerd, lover of big words, rhyme & alliteration.

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