I create hundreds of WordPress sites a year for clients, and while they all look dramatically different I do have a method to the madness. Each website is strategically set up to do one thing and one thing only…make money! Like snowflakes my clients services come in all shapes and sizes, but when you strip away the the fancy designs you are left with the bare bones of my proven method for client conversion.
Define What Your Client Conversion Will Be
To know how to achieve client conversion let’s first define what that is. For some people client conversion is different. For me it is someone coming to my contact page and sending me an inquiry to obtain a quote from me for their WordPress site. For others it is signing up to become a member either free or paid. There are also those who are simply are wanting to achieve more comments on their posts and community building. Whatever your client conversion is, it basically comes down to the question “What do you want your visitor to do?”. This should be the very first question you ask yourself before you begin laying out your site. Once you have a clearly defined action you can proceed to actually laying out how to get them to do what you want them to do. Think of it as the ending to your novel. You need to know a good ending before you write the beginning.
Start With Basic Wireframes
Now that you have your clearly defined goal for your vistor let’s look at how to get them there. Because I am a WordPress web designer I start laying out my website with wireframes. Wireframes are really ugly basic versions of your website, and they will save you HOURS of design/ development time just by spending an hour or so. I use Go Mockingbird for my wireframe creations.
I won’t get into a tutorial on how to use Go Mockingbird. I think you can do that on your own time, but rather how I go about laying it out. I begin with the homepage. ALWAYS begin with the homepage because this layout and what you include on it will carry over to the interior pages. As I begin to lay out my wireframes keeping my client conversion goal in mind, I create a list of items I need to include on the homepage. A typical list will look like this:
- Logo
- Navigation menu
- Slider (featured area/ about statement)
- Services and or 3 to 4 reasons why they are awesome
- Some content ( not always but typically needed for SEO purposes)
- Footer widgets ( about, recent posts, categories, social and subscribe)
- copyright and footer links ( 2nd nav menu)
This is my typical list for creating wireframes with some tweaks here based on what the client is offering. If it is membership or a client that wants users to sign up we will push that up at the top above the fold since this is the client conversion goal. Whatever you client conversion goal is typically you would fair well to have it be above the fold ( what the user lands on before scrolling).
After you have your basic list of items you need to include on the actual page we will next follow the method in which to lay out those items.
As an example of how to do that let’s look at a recent website I created.
Hammer Prep is a tutoring company for high schoolers. The basic goal and client conversion they wanted to achieve was for users to sign up for SAT & ACT and personal tutoring by way of scheduling a free consultation. They could do this via the homepage or interior page. When laying out my items in the above list I create the wireframes like a story, and here is how I lay it out. This is the method I use for EVERY client I have.
The 3 Most Important Items to Include for Laying out the Wireframe and Website
#1 Who They Are
#2 What They Do ( The client coversion goal)
#3 Why They are Better/ Best ( If you need more convincing, and a great way to get in some content for SEO)
I know it seems like there should be more here, but it really is that simple. Who, what, and how. No gimmicks, no website throw up and bouncy castles. Clear cut message to tell the user who you are, what you do, and lead them how to obtain what you are offering. If that didn’t work remind them one more time with the “why”.

Here is how that wireframe translated into the design
How to carry over your lay out to the interior pages.
Some people spend so much time on their interior pages, when really it is super simple. Everything that I had in the content area above the widgets in the footer. I simply move to the sidebar. That way all the featured items are still up top above the fold , and the user can still select them if needed. Thus, still following the model of Who, what, and how.
And here is how that translated to the interior page
If you follow the simple plan of who, what, and how to lay out your WordPress or any website for that matter you will get those client conversions you are looking for. If you already have a site. Take a step back and look at it from this angle. Am I really stating the 3 w’s? If you are missing 1 try and reconfigure and see if you can make your current theme work. If not, try a different theme. If you are having trouble diagnosing if your site achieves this goal ask a friend or even people on Facebook to look at it. It is one of the best ways to drum up some traffic at the same time. Good luck!






Great job Rachael! I hope people really take the time to implement what you are laid out. There sure are some horrible looking sites out there because they haven't thought about what you have covered. This is important stuff! Your site is representing you! It's worth the time to get it right. :)
haha Paul thanks. I have a feeling lots of people will be updating this year. It is the dawn of a new era on the web!
Great post Rachael!
We're currently going through a website redesign at work, and I happened to use Go Mockingbird to do the website wireframes. Loved the software, was really easy to use, and not expensive at all. Gave a clear picture to the designers on what we wanted as well :)
Thanks Daniel! It really is a great tool. I used to do wireframes in Photoshop and while it does save some design time it just isn't worth the time it takes to lay it out. This is just quicker and cooler for sharing links to clients for them to preview and even edit! Look forward to the new design!
Great, informative post!
I havent tried go mockingbird but I will now.
Thanks!
Thanks! Excited to hear your feedback on GM!
Thanks, Rachel.
Found this post both timely and motivational as one of the many things on my list is a website redo. :-)
Will also give Go Mockingbird a look.
Awesome, thanks Ray!
Rachael your articles are so full of useful ideas and content. I expect you'll be writing a book about something soon – maybe WordPress custom sites? Great job and thanks!
One day at a time. I can barel eek out these posts! :)
What?! No bouncy castles? ;-)
Ok, ok. Maybe like one but make it secondary :)
Great post, Rachael. I love how clearly you explained designing around the primary purpose of conversion! It's common sense, but not always common practice. I agree that this will be a year of many website makeovers.
Thanks Cheri! Sometimes we are slow to talk about the easiest things, and always looking for the hardest thinking it will be the best. I bask in "easiness" :)
Sure that's one of the classic approaches to web design, but I think people "convert" a bit better if you use a strong call to action supported by how you solve the visitor's problem. Check MailChimp home page. They master this approach.
Thanks for the input Tedel. That is actually an option as to what I am referring to. If you look at my design example for Hammer Prep there is a massive graphic. On the other hand. Bigger isn't always better. A nice little funnel can work in a lovely subtle way. Not everyone needs all the bells and whistles, nor should they. If they like you enough. They'll contact you. :)
I am a fan of both, and you just have to see what works best for each client and or market. If I did that say on a wedding site or a nice feminine site it wouldn't work so well. Where as MailChimp it is completely appropriate. Kind of like wearing white after Labor Day :p
Hi Rachel,
If only I had done my homework and found my way to your site before I constructed mine- I never thought of creating a layout for a site by first- asking myself that all too important question you discussed above.
I for one would like to read about your experience with a layout that "converts" google adsense the best.
Thanks for the great read,