stand out personal brand

Standing Out From Your Brand

"You will be upgraded." the chilling call of the The Cybermen of Doctor Who, 'upgrade' humans by converting us into shiny metal robots with no emotions and a hive brain. As a community manager, you need to be sure that you do not assimilate too much into being … [Read More...]

consumer interacting with brand on new age media

Issues with Managing a Brand in the Age of New Media

It is no longer all fun and games. A few years back it used to be a lot easier to build and manage a social following or maintain a brand's online presence. A good old portfolio website and a Facebook brand page with a few hundred fans was all you needed.  Now, … [Read More...]

SEO Video

Video SEO: 10 Steps to Optimizing Your Video for Search Engines – Part 2

This is Part 2 of a three-part series on Video SEO. See Part 1. YouTube Video Annotations Video Annotations are text commentary that you add to your videos. You can use them to add background information, link to related videos, create an interactive element, … [Read More...]

link building

Link Building And Your Content Marketing Strategy

Content marketing has become a popular strategy for businesses that want to increase their online presences. Writing blogs, updating social networks and uploading videos are all great strategies for bolstering a brand with content. However, linking may be the most … [Read More...]

Are you nurturing your community? You get what you give.

Be The Change You Want To See – In Social Media

It seems that almost every week, there is a new social media "scandal." And boy are we ever quick to lynch the poor sap who made the mistake that created the said scandal in the first place... Thanks to my friend Sam Fiorella (@samfiorella) for posting the … [Read More...]

Facebook Wish List

26 Facebook Wish List Pleas For Surviving Social Network Whiplash

Big Blue, are you listening?  Here's a GIANT Facebook wish list! Facebook is always changing.  And 2013 has been a landmark year for adjustments!  For some, they've felt as if spinning in circles and suffering from social network whiplash!  Others even keep a … [Read More...]

shareable pinterest image

4 Ways to Create Pinterest Images that Get Shared

A compelling Pinterest image will not only attract attention to your pins, but also encourage users to click through for more information. Some of the reasons a user might be interested in clicking on your image: Find additional details about your service or … [Read More...]

brand touchpoints in customer service

You Are Missing Out On Future Sales Without This Brand Touchpoint

Our businesses are not perfect, but that doesn't mean we shouldn't strive for perfection. It can be easy in day to day tasks of running our business that performance can drop in areas that go unnoticed. In our world where bad customer service has become the norm in … [Read More...]

leader

To Be A Leader Means More Than Just A Title

When you hear the word “leadership,”  the images that come to mind are mighty men and women who held grand titles and positions – the Churchill’s, the Patton’s, the Thatcher’s etc. Leader is not a title one would give themselves if they're not in a … [Read More...]

blog outreach

Bad Outreach Examples – How Not to Secure a Guest Blogging Spot

If there’s one part of content marketing that really makes my workmates and I cringe, it’s that awkward moment when one of us receives an outreach email for a completely unrelated guest blog subject. I’m talking as unrelated as cat food is to the health and … [Read More...]

people with disabilities

5 Tips for Interacting with People with Disabilities

I had a bizarre dream one recent morning.  I was in a classroom for a conference with some familiar people. I was asked to give a speech unprepared and I started to freak out. I struggled to conjure up a good topic but people in my dream rooted for me to tell … [Read More...]

LinkedIn

LinkedIn Connections Deal Breakers

Ari Herzog is a marketer I respect. He's someone that challenges my thinking about networking, social media and more with many of his articles. He recently asked a great question I feel compelled to answer: How many LinkedIn connections are too many? How many are … [Read More...]

kindle book

From Blog Post to Kindle Book [How-To]

Last month we looked at the send to Kindle button for your blog. Then I asked you to find 10 blog posts (of your own) and put them to one side to make into a Kindle book... If you still need convincing about Kindle then take a look at this post about using Kindle … [Read More...]