How The “Thank You” Economy Can Boost Your Bottomline…

526 Shares 526 Shares ×

Thank You! White BackgroundThere are no more powerful words that we can use in our daily lives than “Thank You”.  You don’t believe me?  In a 2012 study, Bersin and Associates concluded that  organizations with mature employee recognition programs were 12 times more likely to have stronger business results than their competitors who didn’t employ such programs. Take a moment and let that sink in. What if your organization employed such a program? If you aren’t grasping how the “thank you” economy can improve your bottom-line, maybe you should reconsider how you are embracing the power of gratitude in your organization or leadership.

Small Gestures Matter

Gratitude doesn’t happen in grand gestures. No one is asking for a huge production number, rather the act needs to come from a genuine place within each of us. Simple “Thank you” can go a long way with another person.  A handwritten note can be just the ticket for an employee who feels unappreciated for the efforts they are putting on a big project.  That note will last longer than a gift card from Starbucks, believe me.  But it is so easy to do this, why do so many leaders fail at this act? Could it be that simple gets overlooked in our busy schedules? Or do we just forgo these little acts and wait until the year end to acknowledge the work of others? Maybe we need to slow down and remind ourselves that in the moment of the act is when we need to say “Thank You” and not wait.

Gratitude Attracts Us To Others

In business and in life, we are drawn to those who acknowledge us.  We seek out those individuals who pause to pay attention to what we bring to the table.  And we can extend gratitude to others, in turn, they extend gratitude to us. It’s vicious circle gratitude. What goes around comes around. In a positive way, of course.  In organizations, as leaders, we model the behavior we wish others to have and that is why being grateful, being one who extends gratitude will tell others in your organization to do the same.  Not only to fellow employees but to your customers.  The effect gratitude has on your bottom-line can be staggering. When employees feel that they are appreciated for their work they are more likely to serve your customers with a deeper commitment.  This can only bring you better productivity and profits. A company cannot fail when employees feel the gratitude of value to an organization.

So with this knowledge of the benefits of how gratitude can improve our employees and ourselves, how do we express it?  Here are three tips to help you get in the attitude of gratitude.

1.  Each morning – list five things that you are grateful each day.  You only need a few moments for this and it’s very simply exercise that really will bring you great perspective.  It’s easy to get caught up in the day to day routine and lose sight of what matters most.  When you list out on paper what you are grateful for each you will see in black and white what you truly feel matters to you and have a sense of clarity of your world.

 2. When dealing with others, look for ways to praise not blame.  This can be very hard for some leaders. Before you head into the meeting ready to take off heads, think of a few positive things about your employees first.  Consider the value the employees have given to the project for example.  Find the positives first and then discuss the issues that may be at hand. Before you react negatively, try to consider there are positives in each individual.

3. Be willing to hear feedback.  Expressing gratitude cannot be one sided. We need to be willing to hear others as well. And part of that is feedback.  Sometimes we may get frustrated when we express our gratitude and the response isn’t what we expected.  Some folks still think gratitude is only lip service. So you have to be prepared to deal with those who may not be used to hearing it.  You have to be ready to let folks know you are sincere. Simply saying “Thanks” may ring hollow for some and you have to go an extra mile by explaining why they are getting a pat on the back. Unfortunately, there are rogue leaders who use gratitude in a disingenuous way.  You have to be willing to break that pattern for others and be willing to hear them out.

Gratitude is a year round attitude.  And the results can be astonishing and life changing. When you employ gratitude in your life and business, be ready to accept the gratitude that will return back to you.

photo credit: One Way Stock via photopin cc

526 Shares Twitter 385 Facebook 44 Google+ 13 LinkedIn 58 StumbleUpon 1 Pin It Share 0 Email -- Buffer 25 526 Shares ×
Jennifer Olney

Jennifer Olney

Founder and CEO at #bealeader™
Jennifer is the Founder and CEO of GingerConsulting which is the parent company of #bealeader™. Jennifer brings over 20 years of real world leadership experience to the table. She has been leading her own company and working with organizations from Maryland to San Jose, CA by leading teams in marketing and business development. As a progression of her journey, Jennifer founded #bealeader™ to move the conversation forward and provide services to all who seek to refine the leader within. As part of the mission of #bealeader™, the #bealeader™ community has been created to bring together the power of leaders from all around the global and to put their experience and knowledge to use to create the next generation of leaders.
Jennifer Olney

@gingerconsult

Founder of GingerConsulting | http://t.co/RuWGjBDhIO | #bealeader™ | http://t.co/7YtoelKgpf | #beamentor Volunteer Mentor
New May Blog Series "Profiles In Courage To #bealeader" - Submit Your Post Now http://t.co/XceFjydbEy - 49 mins ago
Jennifer Olney
Did you enjoy this article? Sign up for daily SteamFeed content in your email inbox!

Enter your email address:

Comment below:

Loading Facebook Comments ...

Comments

  1. ianmcalvert says:

    Excellent article Jennifer and so much to implement and yet such simple things we all should be doing as a matter of course

  2. Very nice Jennifer…Thank You! :)

  3. Awesome post, Jennifer! I need to work on #1as that can really change things. I heard of an exercise where you do this for 30 days, 5 things every morning and you cannot repeat anything. In total, you'll come up with 150 things and I hear it a is a challenge to do, but so worth it.

    Love this: "Gratitude is a year round attitude" <<<—-So true!
    My recent post Wall Street Journal Calls Him A Top Influencer On The Web — My Interview with Neil Patel

    • Jennifer Olney says:

      Thanks, Adam. The 30 days of gratitude challenge is a great way to kick start your attitude of gratitude and many folks employ that program in November. Every day there is a reason to be grateful. We need to stop looking at ways to be negative and see the positives. We have so much in our lives be thankful for each day.
      My recent post Risk of Being A Leader Part Two: Respect vs. Ruthless

Speak Your Mind

*

526 Shares Twitter 385 Facebook 44 Google+ 13 LinkedIn 58 StumbleUpon 1 Pin It Share 0 Email -- Buffer 25 526 Shares ×

Like us on Facebook

Close